get support

Open a Support Ticket

1) click the link above 2) fill out the form 3) a technician will get back to you. Nice. If you prefer, you can send an email to our support team and the ticket system will automatically create a ticket for you.

Check Status of a Ticket

1) click the link above 2) enter your email and ticket ID 3) see what is happening with your ticket 4) add a comment, if you would like to.

Download Remote Support Tool

To connect a technician to your computer, download the remote support tool and give the technician your session ID.